Privacy Policy

Sumud Collective
Effective Date: 2025-02-15

At Sumud Collective, we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information when you visit our website and make purchases from our online store.

1. Information We Collect

When you interact with our website, we may collect the following types of information:

  • Personal Information: Name, email address, phone number, billing and shipping addresses, payment details, and other contact details provided when making a purchase or signing up for our newsletter.

  • Transactional Information: Details of products purchased, order history, and payment confirmations.

  • Technical Information: IP address, browser type, device information, operating system, and browsing behavior on our website.

  • Cookies and Tracking Technologies: We use cookies and similar technologies to enhance your experience and analyze website traffic.

2. How We Use Your Information

We use the information collected for the following purposes:

  • To process and fulfill orders, including payments and shipping.

  • To provide customer support and respond to inquiries.

  • To improve and personalize your shopping experience.

  • To send promotional emails, newsletters, or marketing materials (only if you opt-in).

  • To detect and prevent fraud or other security threats.

  • To comply with legal obligations and enforce our terms of service.

3. Sharing Your Information

We do not sell or rent your personal information. However, we may share it with:

  • Service Providers: Payment processors, shipping partners, and customer support providers to facilitate transactions and services.

  • Legal Compliance: If required by law, to comply with legal obligations or enforce our policies.

  • Business Transfers: In case of a merger, acquisition, or sale of assets, your information may be transferred to the new entity.

4. Data Security

We implement industry-standard security measures to protect your personal data. However, no online transaction is 100% secure. We encourage you to use strong passwords and safeguard your account details.

5. Your Rights and Choices

You have the right to:

  • Access, correct, or delete your personal information.

  • Opt out of marketing communications at any time.

  • Disable cookies through your browser settings.

6. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for their privacy practices, so we encourage you to review their policies before providing personal information.

7. Changes to This Policy

We may update this Privacy Policy periodically. Any changes will be posted on this page with an updated effective date.

8. Contact Us

If you have any questions about this Privacy Policy or your personal data, please contact us at:

Sumud Collective
sumudcollective@gmail.com

By using our website, you consent to the terms outlined in this Privacy Policy.